Meet your ActionCOACH

Gaylene Hughes

Gaylene Hughes

Certified Business Coach

Lower Hutt, Wellington, North Island

+64 21 468 804

Assisting the expansion of hundreds of small businesses for almost 2 decades, Thomas Reid is a highly sought after business coach, corporate advisor and trainer aiding in generating revenue for small businesses to notable companies such as Sensis, Colonial First State, St George Bank, AMF Bowling, Domino’s, McDonald’s, Pizza Hut and Subway.

To showcase and inspire entrepreneurship, Thomas and chairman of the Young Entrepreneur Society Louis Lautman toured Australia for the premiers of The YES Movie which was featured in CNN, Forbes, Fox Business, NBC, Time Magazine and Sky News Business.

As an Australian delegate at the G20 Young Entrepreneur Summit in Mexico City, Thomas advised global corporations and governments on the importance of identifying ideal channels of monetary distribution for business owners, start-ups and entrepreneurs.


“ Hey, I just wanted to reach out and tell you that I am so thankful for the awesome help you have given to me.  The 90-day workshop has been epic for me. I’m meeting my targets. Speaking events was one of my goals in the 90-day workshop!  I’ve done this and have 8 events in the pipeline in the next few months!! ”

Zareen Byrne – Burnt Out with Batwings

Coach Gaylene Hughes

“ I just wanted to share some incredible results from the recent trade show we exhibited at. I sent my staff off to the trade show with the expectation that I would be delighted with 10 appointments … 34 (and counting) is just astonishing! It has been through our coaching relationship that I have systemised ‘trade’ ‘shows’; as one of our main lead generation strategies, and through continual improvement of the system we have just for better and better results. Thanks for sharing your knowledge and tools for me to learn from! ”

Anna Corbin – Future Thinking Ltd

Coach Gaylene Hughes

“ Gaylene was instrumental in translating our aspirations into a 3-part leadership development programme. She was able to help us both clearly identify our goals and provide great ideas around coaching principles, tips & tricks for our leaders to take back to the workforce. The emphasis was on positive leadership …. It was enjoyable, positive and simple to understand. ”

Jim – Dept of Corrections

Coach Gaylene Hughes

“ Gaylene’s skills and experience have given us a positive way forward with our business this year. We had come to a point where we were unsure of our future direction. Gaylene encouraged us to define our vision, goals and values and include our team in the process. Through this, we’ve found a more positive way forward, built a sense of pride in our company and have been able to improve our internal processes. Gaylene has supported us with recruitment and opened our world to opportunity, positive management, marketing and networking. Gaylene is a skilled teacher who willingly shares her wide knowledge and assists with referrals for other support. We continue to work with Gaylene regularly as her support helps to keep us on track with our goals! I have now worked with Gaylene in two organisations in the past three years and I highly recommend her. ”

Juliet Young, Office Manager  – Yes Electrical Ltd

Coach Gaylene Hughes

“ Gaylene is such an incredible lady. She is so passionate and experienced, in just one hour I had so many light bulb moments, combined with actions to take, and comfort that I am on the right track. I feel so inspired and ready to tackle things in my business, and can’t wait for the next time I get to see Gaylene. Absolutely amazing and clearly she is so excited by people and wanting to help them grow. I can’t recommend enough 🙂 ”

Monica Ferguson – Portrait

Coach Gaylene Hughes

“ The society was in transition when I started working with Gaylene. She was a great listener and sounding-board and helped transcribe our needs into a re-worked and updated Strategic Plan + a 12-month operational plan with a phased timeline. Gaylene provided us with good planning tools so we could develop an operational framework, and this helped get both Committee support and staff buy-in. Thanks to this planning exercise the organisation now has constructive pathways to achieve its operational KPI’s. Gaylene also provided assistance and advice on how to build an effective team while we were going through our recruitment process. Thanks to Gaylene, even though we have been through some significant changes we are now well prepared and have tools to manage short term and long term goals effectively. ”

Renu Borst, Chief Executive Officer – NZ Society of Anaesthetists

Coach Gaylene Hughes

“ We were recommended to work with Gaylene to help us better understand and grow our business. In a relatively short time, Gaylene was able to help us move forward in both of these areas. With her accounting background, she asked insightful questions and helped us obtain a better grasp of the financial health of our business. She also introduced us to new models and techniques that we could apply immediately to ensure our business continued to grow. Gaylene proactively sought out opportunities for us to extend the public profile of HR Plus and supported us as we explored opportunities within new markets. We are thankful to Gaylene for the coaching and advice she gave us that has helped set HR Plus up for a positive future. ”

Mat Kearney – Director – HR Plus

Coach Gaylene Hughes

“ Planning Session – Thanks very much for the planning workshop you facilitated for Synthesis to help us kick off the year. It achieved exactly what we discussed beforehand and what we, as a team needed. I think it is your engaging, firm and fast-moving style, plus your practical coaching skills that made the morning challenging and enjoyable for each of us. We now have many tools and systems that we are putting to place, and I am sure we will continue to benefit from these for all of 2016 and beyond. ”

Helen Down – Managing Director

Coach Gaylene Hughes

“ Gaylene provided me balance, perspective and with a flash of brilliance set me on my way to securing my latest role within Crombie Lockwood. Her experience and insight gave me confidence in how to approach the interview. Better than that….over coffee she was able to give me the spark of inspiration I needed on how best to present my CV to ensure maximum impact. Brilliant!”

James Shearing – Risk Manager and Insurance Broker

Coach Gaylene Hughes

“ After working with Gaylene I was more focused, less stressed, achieved more and was able to achieve a better work/ life balance.  She is not afraid to challenge you and will force you to look at your business in different ways that you may not see from an operator’s point of view.  Gaylene was also helpful in making meaningful connections across a variety of supplementary businesses. ”

Richard Sinnott – Licensed Real Estate Salesperson at Professionals – Redcoats Limited

Coach Gaylene Hughes

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